1st Discount Slot Machines Testimonials

Dear Bruce, I wanted to drop you a line to let you know that we received my husband’s machine yesterday! I was so pleasantly surprised that it came earlier than expected. Thank you so much for your time. It was for his 31st birthday and I don’t think he could have been more excited. He asked me where in the world I got it from and I showed him your website. Needless to say he was impressed. I think you definitely got another satisfied customer! Again thank you. Keep up the good work! Sincerely, Angela J, ,Baltimore Maryland

Thanks for tip on wood graining a slot. I used light oak on my catch me 500 and it looks $200 better! thanks again. Saving for another one I like 007. James Phillips

Hi Bruce, Sorry the first E-mail did not get to you. So here is another one. Thank you so very much in bearing with me with all my questions and bad addition. It was great to have spoken with you on Tuesday and I have to say it was your personality on the phone and courtesy along with all the testimonial lettrs I read on your web site that clinched the deal. Thank you so much for being so kind and so patient. Now I am sitting on Nins and Peedles (Pins and Needles) awaitng the arrival of the Tarot Master slot machine. As I mentioned I am gettiung this for our senior citizens in hope that they moght find something more interesting than Bingo. I only hope that this talking Tarot machine does not suddenly shout out "BINGO !" Bruce, thank you again for developing such a great company it is sure nice to be able to feel really comfortable with an on line service especially one with a caring personality. Thanks again and as Dolly Parton said in The movie about the house in Texas, "It has been a business doing pleasure with you." Actually it has been a pleasure doing business with you and hope in the future to do more. Most likely to order another 250 coins.Your Fathers day ad is great by the way. So again many many many thanks and I wish you all the very very best always. Gratefully yours, Jon H. Pembroke, May 2002

My wife Debi just bought a slot machine from your organization. I have to admit that I was very uneasy about the purchase. Well we received the slot machine last night and I am extremely pleased. It the exact machine we were hoping for and it works perfectly. You met an exceeded my expectaions. I have flagged your website as a 'favoritre' because in a year or so we will probably be purchasing antoher machine from you. Thanks again, Steve, North Carolina

Thanks for speedy response to my question about this particular conversion,,I was able to devise my own and it works just great..the machine appears in very goodcondition, looks great, and has already provided much fun in my rec room, it is all you promised and I hope to do other business with you...nice job!...Lou, Erie PA 3/03/2002

Hi guys just wanted to drop you a line and tell you that i got my order right to my door today, and wow!! only in three days,you guys are good, my machines are working great.It has been a pleasure doing good honest business with you thanks again. anytime i need stuff for my machines i know were to go SLOTSDIRECT.COM Thank you all Terry, Waukesha Wisconsin 2/28/02

Hi all I want to thank all of you for everything you have done for my wife and I.My wife loves to play slots and for her Birthday I wanted to got her a couple of your machines. I ordered them over the phone and in fore days they were here. From your shop to my house in fore days with the help of fedex was very fast. I opened them and found one to be a machine I did not order.I do understand for one reason or another some times things do happen. But with one call you had the machine I wanted on the way and the other picked up. In fore days fedex picked up and dropped off my second slot machine. I cant get over how fast everything went.You cant get any better than that and that impressed me very much. I really cant get over the quality and condition of your machines. They are way better than I hoped for. They look and work great. Everyone is having fun with them. You really do make the customer and there satisfaction your #1 prioity.For that I thank you very much. Please use this in your testimonials. You just dont find people like your selfs every day with service as good as yours. Thanks again Mike in Dixon Calif 2/23/02

Dear Slots Direct, I have a little story that you might enjoy. I was at a store in the mall to buy a slot machine when a man walked up to me and said "I don't know you but if you look up www.slotsdirect.com you will find a better selection and a great price for the same slot machine". So with that I left the store. I went on the web later to find out that the man was telling me the truth. I was amazed at the selection of slots and tables you had and the price was untouchable by any store I've seen. The next day which was Monday, I called you and bought "Sub-Marine Battle" and 250 extra tokens. Wednesday came and here comes a Fed Ex truck with my slot machine. It blew me away that it came so quickly. I opened the box which was professionally packed and secure. I plugged it in, added some tokens and was playing within minutes. So with that I would like to thank the man in the store that told me about you. I would also like to thank you for you professionalism and promptness. I will definitely be spreading the same word about "slotsdirect.com". From AL Round Lake, IL. 1-23-02

Dear Mitch: The Tarot Master machine arrived today, safe and sound. I wish to thank you very much for all of your efforts, and for your incredibly responsive and attentive customer service. This machine has quickly become by far my favorite in my collection. I had no idea this machine spoke! Too fun! Thank you again, Michael C, Rosamond California 1/10/02

Hi, I received the slot machine in great shape, a day earlier than I expected, and I wanted to tell you how much I dig it! It's incredible! I left you positive feedback! I was wondering-if things go out-lights-problems etc., who's the best to deal with it? Regular pinball/arcade game repair? Are parts/lights and such easy to get ahold of, or what? I want to keep in excellent condition. Anyways, thanks alot! I would deal with you again in a snap!!
Randy, Los Angeles 12/14/2001

Just thought that I would get you guys a note concerning my latest machine and the problem that I had. Fed Ex picked the machine up yesterday just as promised and on schedule. They delivered the replacement machine to me last evening at about 11:00 p.m. I could not believe this "instant replacement." Your technicial staff, in particular Lance, have been most helpful, in spite of the fact that I could not replace the cable on my own. It is certainly a pleasure to do business with a company that promotes the slogan that Customer Service/Satisification is our number one goal. Many promise, but few deliver when the rubber meets the road. You do, and do it in the most professional and satisfying way possible. I am looking forward to a continued relationship for the future. It was a pleasure to do business with you. Dave, Laurel, Maryland 12/12/2001

Bruce: This is Joseph xxxxxx letting you know that I received my Gamera Pachinko machine yesterday evening. I love it! And thank you for the extra pachinko balls. Again, I just want to thank you for your help and to let you know that as always I am HIGHLY pleased with the service of your company! Sincerely, Joseph, Phila PA 12/6/2001

Recieved the machine today. Very Happy!!!! Thanks again so much. Wife thinks we need another one so when her sister comes up to visit they can each play one..... Richard, Stanwood WA 11/28/2001

Hi: Slot machine came this week in great shape. It will stay in the box until X-mas. Thanks for everything. If it's a hit at x-mas I will get more after the new year. F/B will be super excellant this afternoon. Thanks again...Marty, Lewistown ID 11/25/2001

Recieved Catch Me 500 slot in 6 days. The theme of the machine was not auto racing it was Mission Impossable. I am very happy with it and preferr it to auto racing. It arrived in perfect condition and works super,better than expected. Your company is #1 with me. THANK YOU !! Have a GREAT HOLIDAY SEASON
JIM, Allentown PA 11/13/2001

We Love our new Slot Machine, But need some extra tokens\ Thanks so much Mitch, you made one happy guy an early Xmas. Please let me know when you have some Video Poker machines on special Thanks Joy 11/20/2001 Joy, Eagle Utah

Hi Bruce, Just wanted to thank you for all of your help getting the Dracula slot machine for my son-in-law's birthday. It arrived on Tuesday (needed it for Wednesday) so we had it for his birthday. He loved it!!! My daughter said he was up til 11:30 last night playing with it. Thanks again. You made alot of people very happy. Sue , LaGrange Park IL, 10/4/01

I received my BangBang slot machine today, it arrived so quickly I was very surprised. My wife (and Kids) love it. It arrived completely safe and all I had to do was plug it in and it worked!! I truly appreciate the service, the day I called you had been hit by a computer virus and yet you still got the machine to me very quickly. Thanks again!! Norm, Lansing Kansas 9/21/01

Just a note to let you know that my husband thought this was the best gift! I don't know how much work is getting done at the office these days, but, they sure are having fun! I really appreciate your speedy shipping. It arrived well before the due date! Thanks again, Denyse , Longwood Florida 9/19/01

Slotsdirect: I received the pachinko machine today, it was an Ebay auction for the Raindrops pachinko machine. It is great and I am happy to have done business with you. Peggy, West Chester Ohio 09/17/01

Bruce, Received the Pachinko machine on Saturday, just in time to present it to my son for his 13th birthday! He was ecstatic! He must have played with it for 12 hours the first day! It's "way cool"! The unit arrived in perfect condition! Many thanks to you for selecting such a fine machine, and for your prompt, careful shipping! Everyone who sees it wants to know where I got it, and I will not hesitate to recommend you to all of my friends. My daughter now wants one for her birthday, so maybe I'll be doing some more business with you in December? Steve, Farmington Hills, Mich. 08/20/01

I received the Elvis slot machine that I purchased from you directly and the Ward of lights machine I got from you trough e-bay. Both machines are more than I expected. Both work great and my grandsons are having a great time playing with them. Your packaging and shipping time was great. Will not hesitate to recommend you to my friends. Albert East Bridgewater, Ma 07/22/01

Hi to Trent and everyone at Slots Direct... We received the new tarot machine late yesterday - it's beautiful! It's perfect! It works! It's SO MUCH FUN!!!!!!!! Fed X picked up the broken one...so it is on its way back to you! I left rave review for your company! You cuties are the best! I know my husband and I will probably end up buying another machine and you can count on us buying from you..... This machine is so much fun...the sounds...the lights...it's a HOOT!!!!! We love it, love it, love it...thanks for all you did for us to help us through the problem. You're the best!!!!!!!!! ..Love, Jayne and Charles of Maryland 7/18/01

Mr. Mitchell: We received today the two pachinko machines we had ordered from Slots Direct; the "Cat and Rabbit" and the "Love Couple." The packing was absolutely fabulous and they arrived in perfect condition. We thank you so very much for the wonderful service and prompt shipping. We will be ordering a few more machine in the near future. Do you get in any digital pachinko machine made by Nishijin? I have several mechanical Nishijin and would like a digital one. There is a specific Nishijin machine I am interested in, "Pachimpic." I have seen this machine at one of your competitors. However I would much rather give my business to you. Let me know, and THANKS again! Vince, Wash DC, 7/11/01

Another great transaction with these friendly, honest, efficient, and fast shipping people!! An absolute pleasure to deal with!!!! Charles and Deborah in the Bay Area, California July 9, 01

Absolutely great people to deal with. Pachinko machine arrived, very carefully packed. Machine works beautifully and is even nicer than described. I would recommend these people to anyone!!! Can't wait to order my next machine!! ---Charlie , San Francisco, Ca. June 21, 01

I recently receive a Slot machine that I purchased from EBAY. I wanted to compliment you on your great service. It's excellent marketing to exceed expectations and ship so quick. I called tech support with a couple of questions, and they were great. Computer companies could learn something from you guys. I just want to thank you for the great service! Jim 6/15/01

The Super Star-Dust machine is beautiful. I lived in Japan for a long time and I don't think I ever saw a pachislo machine in this great condition. Thanks again for a great experience. --- Vivian 6/14/01

First of all, I want to say how happy I am with the machines that I have bought from you, two for myself and one as a gift. They have all worked perfectly and are quite enjoyable to play. I am interested in attempting a quarter conversion of my Sammy Godzilla Pachislo machine. Any instructions would be appreciated. Thank you, Richard 6/7/01

Just a little note, to say a am enjoying the four machines i have purchased from Slots Direct. They all came in great shape. ( Due to your packing) I hope to see more new slots on your Web Page. Your Friend Mitt 6/6/01

Hello! Slot machine arrived today in excellent condition! Thank you very much for your quick shipment and for a great bargain! I will post positve feedback. Bert, Fayettville GA, 5/11/01

Hi! I have safely received the machine today at work, just want to let you know it tested ok and it looks great! I have been collected godzilla stuffs all my life, this one will definitely be my favorite, thanks for your prompt email and shipment...Somboon, Houston 4/25/01

To the people of Slotsdirect. I can not believe how wonderful you have treated me. The quick responses to my emails, the telephone repair by your tech and the replacement of the tokens. I look forward to doing business with you again soon, and PLEASE use me as a recommendation for both the products you sell, the service you provided and as great people standing behind your business.
Gene, East Hanover New Jersey 04/02/01

Hi Bruce, Once again you have come thru with fling colors.My Six came yesterday and everyone was mint. I can not tell you enough how your support tecs and you directly make you still believe there is still honesty in business. Thanks again Steve CT, 2/26/01

Thanks for exceeding every expectation I had of my first pachinko machine, from the quality of the machine itself, to your friendly support, to your very fast shipping! I called late on the night I got the machine because I had no idea what I was doing and one of your reps helped me figure out my mistake within seconds. Cory, Anaheim 2/22/01

Hello! Just to let you know, the Pachinko machine came yesterday! I couldn't be more delighted!!!! THANK YOU VERY MUCH!!! If it's used, I sure can't tell it anywhere on the unit! Even the pins were super tight like they had never been adjusted!!! Unit checks out all the way to the final bonus rounds! Just a Super unit and something away from the normal! Bill, Ohio 2/16/01

..........After all the grief I suffered from my wife for spending money on such a foolish thing, she now can't leave it alone. I am waken early in the morning by the sound of "donging, music and tokens being dispensed". Just thank the people you contract for service. And, thank the person in your sales department who took the time to call me and tell me that the machine I ordered was not compatible with the "Auto Stop" circuit that I also ordered. The machine that he substituted at my request has been a big hit. Overall, this purchase experience has been a positive one. Best regards, Bob Maryland 2/10/01

"DOMO ARIGATO GOZAIMASU" ... "THANK YOU VERY MUCH" ... The new "PACHINKO MACHINE" arrived last night ...It's working great. Thanks for all your time and effort. MARK & FUMIE. 2/9/01, Ohio

I just wanted to say thank you and to commend your service department. All I needed was to put in a missing fuse to make the stop buttons work. This is a great machine and you have great service. Thanks again,MICHAEL, North carolina 2/09/01

2/9/01 Bruce I received my ROCKY slot machine it is fantastic.Im recommend your company to all my family and friends,you guys have the fasted delivery service ,two days on both of my machines,and you can send emails,or phone any time of the day and they are there.If any orders a Slot machine order the ROCKY you wont be disappointed,also TWINKLE STAGE is very good my kids love them. thanks again JACK B. IL

WOW! What a game! FedEx shipping was fast - Packaging was great - Machine looks practically new!! - Plugged it in and EVERYTHING WORKS! - Plays great - What a great company. If you ever need beer kegs, let me know. Thank you, Matt. Placerville CA 2/1/01

Mr. Mitchell I talked to your technicians and they quickly figured out that a grounding wire had popped loose during shipping, 2 minutes after talking to them I had everything up and running perfectly. Thanks again for your after sales support, if you ever need a public quote for your web page on how well you do business, let me know. Thanks Eric Ontario Canada 1/28/01

Hi, Just a note to let you know we received the PACHINKO machine in fine condition thanks to your careful packing and shipping. We are enjoying it as much as we thought we would. We have one of the older manuel flipper models and were pleasantly surprised at the way this machine worked, especially the lights and sounds. Thanks very much. Charlie, Cumming GA 1/28/01

Mr, Mitchell, Having just finished unpacking my fifth sixpack of slot machines, I would like to take the time to thank you for the wonderful service that your company has provided and the support that you offer, goes above and beyond the call of duty. The products you offer are of the best quality and I shall continue to purchase from your company in the future. I still am amazed at how you are always by the phones regardless of what time I call. Jack, Altoona PA 1/23/01

THANK YOU TO ALL, FOR YOUR KINDNESS AND CARE. YOU HAVE A WONDERFUL CUSTOMER SERVICE DEPARTMENT AND I WOULD LIKE TO COMMEND YOU ON THAT. YOU HAVE BEEN VERY HELPFUL IN SWAPING OUT A MACHINE AND I AM THRILLED WITH MY NEW MACHINE, IT IS GREAT!! THE PHONE CALLS AND E-MAILS ARE WONDERFUL. YOU REALLY DO CARE ABOUT THE CUSTOMER, KEEP UP THE GOOD WORK. Debbie, Levittown PA 1/16/01

Hi we just bought a slot from you and are so pleased.We had some questions at first and when my wife called she was treated like a friend not a customer. For that I want to say Thank you!! We own our business and treat the people who support us like family, so dealing with a company like yours is a pleasure. Also we are going to buy a six pack from you....we want two more and my friend wants 3 so we are going for it...Steve, Milford CT. 1/8/01

I received the pachinko machine today and want to let you know it was even better than I had anticipated. It arrived in excellent mechanical and cosmetic condition. If I'm ever in the market for a 2nd pachinko to compliment our den, without question I'm buying from you. This first pachinko will definately be part of my permanent gaming collection, and we're having a lot of fun with it. It's an instantly-classic, working piece of art. 'Love it. Regards, David M. Long Beach 12/27/00

Just received the b-max slot today and was very suprised. Its better than I could have hoped for. Thank you for the prompt service and for answering my many questions. I will definetly tell all my friends about your business. Thanks again, Pete & Pepper Vacaville Ca. 12/21/00

Bruce, Thank You So Much!! The Pachinkos we get from you guys are simply the best and you always give that extra effort which makes a difference!! Best wishes for the Holidays. A Very loyal Customer -- Dan, Sylmar CA 12/21/00

Hello, I'm just sending this note (feel free to use as testimonial) to thank you for your prompt service. I ordered the Pink panther Pachislo machine. It arrived in less than a week, even though I ordered so close to Christmas! I was in awe at what a beautiful machine it is. Very colorful, and no dents, scratches,etc. It works perfectly. This one was a gift for friends who remodeled their game room/family room. Now I can't wait to get one for myself! What can I say, you have a great selection, best prices and excellent service! I'll order again soon. Thank You, Gervis H Pennsauken,NJ 12/19/00

Hi Just got the machine I ordered. It's great. Looks brand new. My whole office is In my area playing with it. I'm keeping it here until Christmas, when I'll take It home as my wifes present. Sid, Texas Dec/2000

Hi - just wanted to let you know I recieved my "Love Couple" pachinko today and Love it! Terrific game, excellent packing and shipping, everything works great.... :-) ... Anyways, just wanted to say thanks for a professional job, I'm sure I'll order another one or two someday... this one is a lot of fun.. it's great to get a commercial machine, the manufacture date is 11/99 so it's less than a year old... Super value... I'm happy. The video is clear and crisp and hilarious if you know what they're saying in japanese (which i can w/my wife's help)... so I'm a "happy camper"... never had a pachinko before... Ken, Hawaii

Yes I did that and After I explained the situation , I was told that a new one was on its way, Now thetas what I call customer service,Keep up the good work, I am sure your company will be around for a long . Thank, I have lots of friends that are interested in these. And I can HIGHLY recommend your service. Charlie , Kentucky 11/00

Machine arrivied friday in good order. Fun machine This is the second major purchase, I WILL order again. Product arrived before expected, and in better condition than expected. Thanks, Bruce! !! Al in Virginia

I wish to thank you for your wonderful and incredibly fast service! The Lupin III pachinko machine arrived today, much sooner than I thought it would. I've already been enjoying it (haven't been able to hit th' slots for three-in-a-row yet). Again. many thanks and please don't hesitate to let me know if you receive mroe of the Godzilla pachinko machines Kei in Calif.

Got my new machine today, LOVE IT! Bought it to work so my wife wouldn't see her Christmas Present, and sold 8 more to co-workers! Thanks again! Will be ordering a "Six Pack" Order from you this weekend! Tom, Texas

Thank you for your great care. My husband received the item at work and he played it during the lunch break. So many employees asked your website address! Hopefully, this will increase your sales. Nenn, Louisiana

On friday I received my new slot machine (BARAQUDA). When I had a minor problem with it your technician stayed on the phone and talked me through it. I want to thank you for your excellent customer service. William, Idaho

Dear Bruce, My husband purchased a rainbow slot machine from you for my birthday, . I wanted to THANK YOU FOR THE GREAT SERVICE AND THE SPECIAL ATTENTION YOU have give to us. I Love it! I will have any hours of fun. Thank you again. Thanks Dee Dee in Utah

Dear Bruce, Received your instructions regarding changing the gambling odds and it worked fine!!! You are the best. I appreciate your assistance and again thank you!!!!!! My wife loves the slot machine and she will be happy for many years to come. I am telling all my friends & relatives about your products...so hopefully I can drum you up some more business!!!! Take care and thanks for all your help!!!!! Steve, Colorado

I got the new machine a few minutes ago, unpacked it and fired it up. Man, it is in excellent condition...I was/am VERY impressed. Thanks for sending me such a good machine, I sure do appreciate it. Thanks for the good service again. Hopefully I'll stay busy at the shop for the next couple months and I talk to you again. Darin, Chicago

Do you monitor your email 24hr / day? It seems evertime I have emailed you, even late on the West Coast, you always respond promptly. I wish service from other suppliers I deal with were as prompt. Thanks. John, Washington

Dear Mr. and Mrs Mitchell, I recieved the nice wooden stand (Oak, I believe?), from you yesterday by U.P.S. The cabinet is beautiful, and the brass feet are a really nice touch. Thank you. Julian, Tenn

Hi this is Kris My Grandmother saw my machines and loved them, she wants to buy one, the one that she wants is the Monkey Magic one, she collects monkeys, what kind of a price can you give me on this one. Also my Aunt wants a machine as well, do you have any with a dog theme? Kris, California