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The bottom line is that we want all our customers to be happy with their purchase and we will do everything we can to make sure that you are taken care of. If in the unlikely event, you have a problem we will resolve it completely at OUR EXPENSE including ROUND TRIP SHIPPING or MACHINE REPLACEMENT for ONE YEAR

• Each Pachislo and Pachinko machine sold in the United States and Canada is backed by a One Year warranty.

• If you have a problem with your machine, CALL US at 610-687-5884 We will do everthing possible to resolve the problem over the phone. If we cannot resolve the problem over the phone, we will issue a "Call Tag" for the product and PICK IT UP at OUR expense, and either repair or replace the machine and ship it back to you ALL at OUR EXPENSE. To avoid damage, return the product in its original shipping carton. (Mitchell Enterprises reserves the right to decide whether to repair or replace the product with a similar but not neccessarily identical product depending on availability)

• We cannot accept shipments without a call tag and they will be returned to the sender. Product must be shipped properly in original shipping carton with all accessories intact. Original shipping charges will not be refunded. Refunds will not be issued until returned product is received and inspected.

• For One Year as long as you (the original owner) owns the machine, If at any time your machine fails to operate, it will be repaired, or replaced (Mitchell Enterprises reserves the right to decide whether to repair or replace the product with a similar but not neccessarily identical product depending on availability) at no additional charge to the customer. Lamps are only covered for the first 90 days.

• When contacting Mitchell Enterprises for any warranty repair or replacement, please provide proof of purchase and the serial number of the machine.

• This warranty is nontransferable and applies to the original purchase only.

• This warranty is Does NOT cover machines shipped overseas or sold outside the United States.

• Service to this machine by anyone other than Mitchell Enterprises, or their authorized agents will void the warranty for this machine.

• This warranty covers personal home use only. Commercial use accounts are not covered .

• This WARRANTY does not cover damage caused by the following: Neglect, misuse, fire, flood, vandalism, or acts of God.

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